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The Diploma In Innovation & Change Management

The TILTraining Programme

The Trust Innovation Leader training programme is unique and has been specially developed by NHS Innovations South West and Pera.  This novel programme has been designed around an exciting mix of interactive facilitated workshops, on-line content and structured group learning.

 This allows for a "project" to be developed "back at work" at the TIL's home organisation and delivered over the course of the programme.

The workshops are designed to build delegate's understanding and abilities to lead the development and implementation of innovative projects back in the workplace and to help build a culture of innovation within their organisation with ongoing support from NISW's Business Development Managers.

Successful completion of the course leads to the award of the "Diploma in Innovation and Change Management", which is fully accredited by The Institute of Leadership & Management (ILM) .

The programme has been specially designed as a follow-on for individuals who have gained accreditation from our Activating Innovation & Change Level 5 Award in Leadership and Management /training-trust-innovation-leaders/the-innovation-change-skills-training-programme.aspx to take part in this diploma programme.

This will build on the experience and knowledge built up during the award programme and provide participants further learning to help them support their development in leading and delivering innovation & change in an organisation. Below highlights the key topic areas covered in this new course: 

  • Leading an effective innovation or change programme in an organisation;

  • Enhancing persuasion, negotiation and influencing skills;

  • Building a compelling business case for change;

  • Managing collaborations and partnerships;

  • Managing projects in a complex environment;

  • Using the action learning methodology to build personal leadership skills;

  • Managing their own personal development.

Throughout delegates will be encouraged to share experiences and will be expected to take forward a "back at work project" of their own.

 For full details of how to join a Diploma Course and pricing information contact Angela Brown : T: 01722 435616, E: angela.brown@nisw.co.uk

 Watch the video at the bottom of this page to hear about the benefits of the Diploma

Sharing the experience - a view from the TILs

Module 1 Introduction
Jake Harley, Commercial Manager, University Hospitals Bristol NHS FT

I arrived at Middle Aston House not really knowing what to expect as we hadn't been given much information about what the introductory workshop would entail, but had been asked to bring some outdoor and waterproof clothes! I and most of the other trainee TILs had arrived early on the Sunday evening to take advantage of the excellent food and accommodation at Middle Aston House as well as a chance to get to know each other a bit. There was also a tab set-up behind the bar before dinner which was an added bonus!

We were still pretty much in the dark by morning as Rod and the Pera team weren't giving anything away. After breakfast we assembled in one of the classrooms where we had the welcome and introductions as well as an exercise where we each had to interview the person next to us and feedback to the group, so we all got an idea of everyone's experience and background. We were given some background on NHS Innovations South West (NISW) and the team as well as some examples of innovation projects they are involved in, which gave us some insight into the sort of projects we could be working on.

There were a couple of team building exercises throughout the day, for both of which we were firmly put back in the dark with the use of blind folds, much to the amusement of the Pera and NISW team.  I think I can vouch for everyone and say both the team building exercises were good fun and helped everyone to get acquainted, even if my team's perfect square was more of a perfect mess, and they also provided some laughs in the bar that evening.

The second day was another mix of classroom work and outdoor activities, no blindfolds this time though luckily. There were group discussions on the future planning of the course workshops and where they would be held, as well as discussions on the role of the TIL and what qualities they would need to be effective. The content of the course was explained in further detail and there was plenty of discussion about how we could raise the profile of NISW's work in our individual organisations. We managed to finish a bit earlier than scheduled, which gave everyone with long journeys ahead of them the chance to get home that little bit earlier which was great.

All in all I had a great time on the course introductory workshop, and left with an understanding of what the course involved and what was expected of me. The introduction had just the right balance of outdoor activities and classroom working, and everyone staying a couple of nights away from their place of work gave us the opportunity to get to know each and build a bit of team spirit. The two evenings and days were a great way to start the module, but I think we all left knowing there was some hard work to come.

Module 2 - Stimulating Innovation
David Evans, Programme Manager, Taunton & Somerset NHS FT
After the splendour and comfort of Middle Aston House, it was great to find a different WOW factor for Module 2. The workshop was held in a room directly overlooking spectacular Torbay. We enjoyed an action packed 3 days with Rod ensuring we maintained a decent pace throughout.

Day 1
Following a review of Module 1 the focus was on the Innovation process and in particular how to use the NISW Stage gate process.
This included an interesting practical exercise using a culture assessment instrument to gain a profile of our own organisations culture, in order to help us understand how we should best approach embedding the innovation agenda into our trusts.Also, it was great to meet Mike McMillan who joined us for the day.

Day 2
Charlie Mann from Pera joined us for a fascinating morning where we focused on strategies for influencing others. This included theory and practice including the introduction of a Strength Deployment Inventory (SDI) to help us understand persons 'motivational value systems.' This is useful in determining how we influence individuals by understanding what's likely to be important to them personally. We also completed our own personal SDI to understand what truly motivates us - with the results surprising a few of us! In the afternoon Darren hosted a visit to the Torbay Innovation Centre where we were able to play with some expensive toys…I mean learning equipment!!

Day 3
Day 3 was all about strategic planning with Gail facilitating and taking us through the process - visioning, SWOT analysis, critical success factor analysis. There was a lot of practical work (including some work with post its on the windows that managed to temporarily block out the stunning view) which meant the day flew by - but we were all well prepared to develop our own strategic plan for developing the TIL role within our own organisations as an assignment.
Thanks to all the facilitators for a great 3 days and to Darren for making us feel jealous about his working environment.

Module 3
Maggie Clough, Commissioning Lead, Torbay Care Trust
Building the Case Part I:  Identifying and Validating Ideas Day One:
Has it really been 4 weeks since we were last together in sunny (I wish) Torquay, it was as if hadn't been apart. I am always impressed at how quickly, easily and comfortably we all come together as a supportive and cohesive team within seconds of meeting up again.  This time 2 valued members of the group were missing, one for day one only, who had to make the extremely difficult decision between attending a pre-arranged date with Take That in Cardiff or TIL in Taunton, and the other a prearranged holiday with the family in the sun or TIL in Taunton.  Whilst accepting we are a committed and hard working team, some pr-arranged commitments just come first!!

Lyngford House is a lovely building; however it is somewhat a rather quirky venue, like staying at a Manor House; however everyone was extremely welcoming and helpful, ad the grounds were beautiful.

From start to finish, the module was full on and we packed so much in, time literally flew by.

After a 'refresher' of the last module, day (1) focussed on Creativity and the Organisation and was well balanced with a mixture of presentations which ensured many debates and lively discussions, plus a range of practical exercises, enabling the opportunity to work with different people at different times throughout the day.  Two tools for supporting Creative Thinking Techniques we used today were: Reverse Brainstorming and Random Word - both of which support 'Pattern Breaking' and help you to support people in thinking outside of their comfort box into a more creative environment.  Both of these tools were new to me and I loved both of them!!! (If you want to know more - go and speak to your Trusts Innovation Leader).  

Day 2
We began with a lively pattern breaking exercise - using bubble wrap we were tasked into identifying different ways this could be used, and encouraged to come up with ideas as 'wacky' as possible.  The ideas we generated included: refloating the Titanic, cost price breast enhancements, NHS head banging stress reliever and novelty pants.  For the remainder of the day we then focussed on the Market Research Process reviewing and discussing type and use of information: Quantitative v Qualitative data, Primary v secondary research, which again included a range of practical exercises, debates, and drafting a initial development plan for market analysis to produce a new product.

Day 3
We focused on the four key theories of idea generation: Open Innovation, Disruptive Innovation, Lead User Innovation and Value Innovation.  As with the previous two days, in order to explore and understand these theories the day included presentations, practical exercises and the opportunity for group work and further networking and learning from other colleagues.

Although we worked really hard throughout the 3 days, we also laughed really hard and, speaking on a personal level only, I learnt so much, about both innovation and ourselves.

Module 4
Jenny Hill, Programme Manager Gloucestershire Hospitals NHS Foundation Trust
Building the Case Part II: Developing a Proposition  The topics covered in the July module were Intellectual Property, idea evaluation, commercialisation models and leadership.
Day 1
We started with a bang on Day One, going straight in to a session led by Dave Hopkins from the Intellectual Property office (IPO), supported by his colleague Emily, a patent examiner with expertise in medical devices.  Dave's workshop was deliberately designed to test and challenge our existing (or non-existing in some cases) prior awareness and knowledge about the different types of intellectual property and how they can be protected.  His key message was 'what's it worth and where are you going to take it?' with the rationale being that, investing in protection is only worth it if there is a commercial strategy and the means to defend the granted protection should it be infringed.
We worked through several case studies to identify the type of IP involved and how we would advise a 'client' to protect it.  We learnt the difference between ™ and ®, what the various costs are associated with different types of IP protection, and when it is essential to get expert IP advice. 

Following Dave's session, we were given an overview of four current projects which our Business Development Managers, Mike McMillan and Angus Donald, are working on.  There was an interesting mix of very high-tech and simple innovations, at various stages of the project lifecycle, and we gained insight and enthusiasm for the true potential of ideas and the disciplined approach required to commercialise them.  Once again we were reminded that the best ideas really are able to meet the dual objectives of improving patient care and generating revenue for the NHS. 

Day 2
This started with an exercise in idea evaluation using three different models: PESTLE, SWOT, and Porter's Five Forces.  The case study we used was the A-Bike™: Clive Sinclair's idea for an ultra-compact, commuter bicycle.  Going through the process exposed some real challenges for the product which we might not have spotted immediately, but ultimately it was the 'ride-ability' and 'image' factors (spotted instantly by the boys from Bristol) which we believed would be its downfall.

We were then given a real case study from the medical world: a patented idea for male fertility testing.  Our task was to assess the project's potential and status using the standard NISW 'balanced scorecard' form.  Working in small groups, we largely came to the same conclusions about the strength of the idea itself but, at that stage, limited financial and commercial input to the project.   We all agreed that the process of using the evaluation form would help us in future to be structured, thorough and objective when assessing ideas and projects.

The afternoon's session was an overview of the various commercialisation models and their respective return-on-investment profiles.  We heard examples of the two models most likely to be relevant to product development: licensing and spin-out, as well as a current example of joint venture in the region.  Our exercise was to work through a list of business ideas and then propose a commercialisation model for each. 

Day 3
We looked at different styles of leadership behaviour, when they are appropriate and how they are perceived.  We were treated to a video of Daniel Goleman explaining the science behind emotional intelligence and carried out an analysis of a case study from an organisation where there had been determined leadership and a very definite strategy to develop innovation.  There were ideas for all of us in how to develop the strategy in our different organisations. 

Once again, during the July module, the programme was a mixture of the formal sessions and the invaluable opportunity to network with our fellow TIL trainees as well as the NISW and PERA teams and invited guests.  Alun, Mike and Angus joined in as usual and continued to provide the motivation and challenge for us to be able to 'see' how the training will all come together in practice.   All in all, the Bristol module was a great success and we're looking forward to being back there later in the year.